Solution Consultant
Key Responsibilities
- Run workshops (SVW/Explore) (or assist SM) to capture business needs, align roles, and validate requirements.
- Translate customer requirements into solution blueprints and BRDs
- Configure OneDealer modules according to the solution blueprint
- Maintain and complete the configuration checklist for projects
- Support DEV team with clarifications & data/requirements analysis
- Execute integration and functional tests to ensure delivered solution quality
- Provide structured feedback to the product team (issues, gaps, bugs) back to Product/DEV team
- Provide customer key/end user trainings
- Create customer documentation (manuals, training materials)
- Provide customer support (on/off site)
- Collaborate with Solution Consultants and Project Managers to keep delivery on track
- Deliver customer-facing demos (Show and Tell) and support solution acceptance
Skills and Specifications:
- Customer orientation
- Good analytical and research skills
- Strong documentation skills
- Highly communicative & cooperative
- Must be a team player
- Experienced in working independently
- Understanding of automotive retail and wholesale processes is a plus
- DMS experience is a huge plus
- MENA automotive projects background is a huge plus
- Ability to explain complex technical & process information on user level
- IT education preferably
- Excellent in English; second foreign language beneficial (for MENA - Arabic, for Germany we MUST have German speaker, for Dacia we need only English, For LatAm - at least Spanish)
- Willingness to travel extensively (MENA (if we find in Region) and internationally, for Dacia)
